Legal Notice

1. WARRANTIES AND LIABILITY

We have taken every precaution to ensure both reliable information and secure access to our site www.arseneetlespipelettes.com.

Howver, we cannot, under any circumstances, guarantee the total absence of any material error, technical deficiency or other deficiency. No guarantee can be provided as to the compatibility of the site with your particular needs and uses.

We cannot be held responsible for any damage whatsoever related to the use of our site, and disclaim any responsibility for information contained in other sites that may be linked to ww.arseneetlespipelettes.com by a hypertext link or any other means.

2. INTELLECTUAL PROPERTY RIGHTS

The trademarks, logos, models, and, more generally, all the distinctive signs present on our website www.arseneetlespipelettes.com are our exclusive property.

Consequently, we will take legal action, particularly in the case of counterfeiting, against all those who, directly or indirectly, infringe these rights.

We also inform you that the site www.arseneetlespipelettes.com is a protected work, as such we are holders of existing copyrights on each of the pages constituting the site, on its tree structure as well as on each of the elements appearing there (photographs, texts...). As such, we remind you that any use or reproduction of any element of the site is strictly prohibited.

3. LEGAL INFORMATION

Site publisher : EURL Arsène

Head office address: 28 rue Aristide Bourousse

Phone number: 05 59 41 29 53 (Monday to Friday from 9am to 1pm and from 2pm to 5pm)

RCS N°: 487 430 118 00025 Bayonne

Share capital: 5000 €.

VAT number: FR 404 874 301 18

Responsible for the publication of the site: Audrey Caulonque, Marketing and Communication Manager

Site host : SAS OVH

Hosting provider's head office : 2 rue Kellermann - 59100 Roubaix - France

4. CREDITS

Design and production :

this online store was created using PrestaShop software. Visit PrestaShop's e-commerce blog to keep up to date with the latest news and get advice on online sales and managing an e-commerce site.

5. INFORMATION ON ONLINE DISPUTE RESOLUTION

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with art. 14 para. 1 of the RLL. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR) acts as a site where consumers can try to settle out of court disputes arising from the purchase of goods or services online.

6. PERSONAL DATA AND COOKIES

In accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to computers, files and freedoms, the site has been declared to the CNIL (Commission Nationale Informatique et Libertés) under number 2039445.

All the information in your Account is only used within the framework of your commercial relationship with www.arseneetlespipelettes.com. This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are entirely processed by Paypal or by the secure payment module of our partner CIC. The Site uses cookies (connection cookies) which the user is informed of when arriving on the website. These cookies allow the recording of information relating to the navigation of the computer on the website. These cookies are installed only after acceptance by the user, the continuation of the navigation on the website being considered as acceptance. The user can oppose the use of these cookies by setting up his browser, knowing that access to certain services may require prior acceptance by the user of cookies.

7. CONTACT ARSENE ET LES PIPELETTES

We would like to remind you that different contact tools are available to express a customer experience.
Exchanges are confidential and are handled by Arsène et les pipelettes who will answer you or send your request to the appropriate contact person. Although we do our utmost to answer your requests, we are not obliged to respond or to give a response time.

- By e-mail: eshop@arseneetlespipelettes.com

- By online chat at: www.arseneetlespipelettes.com

- By phone from Monday to Friday from 9am to 5pm on 05 59 41 29 53

- On our social networks Instagram and Facebook

- By postal mail :

28 rue Aristide Bourousse

64500 Ciboure

France