1. Warranties and liability

We have taken all necessary precautions to ensure the reliability of the information and the security of access to our site www.arseneetlespipelettes.com.

However, we cannot guarantee the total absence of material errors, technical or other deficiencies. No guarantee can be given as to the compatibility of the site with your particular needs and uses.

We cannot be held responsible for any damage whatsoever arising from the use of our site, and decline all responsibility for information contained in other sites that may be linked to ww.arseneetlespipelettes.com by a hypertext link or any other means.

2. Intellectual property rights

Trademarks, logos, models and, more generally, all distinctive signs on our website www.arseneetlespipelettes.com are our exclusive property.

Consequently, we will take legal action, in particular for counterfeiting, against all those who, directly or indirectly, infringe these rights.

We would also like to inform you that the www.arseneetlespipelettes.com website is a protected work, and as such we are the owners of the copyrights existing on each of the pages making up the site, on its arborescence as well as on each of the elements appearing on it (photographs, texts...). As such, we remind you that any use or reproduction of an element of the site is strictly forbidden.

3. Legal information

Site publisher: EURL Arsène

Head office address: 28 rue Aristide Bourousse

Telephone number: 05 59 41 29 53 (Monday to Friday, 9am to 1pm and 2pm to 5pm)

RCS N° : 487 430 118 00025 Bayonne

Share capital: €5,000.

VAT number: FR 404 874 301 18

Site publication manager: Audrey Caulonque, Marketing and Communications Manager

Site host: SAS OVH

Head office: 2 rue Kellermann - 59100 Roubaix - France

4. Credits

Design and production :

This online store was created using PrestaShop software. Visit the PrestaShop e-commerce blog for the latest news and tips on selling online and managing an e-commerce site.

5. Information on online dispute resolution

The European Commission allows consumers to resolve their disputes online on one of its platforms, in accordance with art. 14 para. 1 of the RLL. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR) is a site where consumers can attempt to amicably resolve disputes arising from the purchase of goods or services online.

6. Personal data and cookies

In accordance with the provisions of the French Data Protection Act no. 78-17 of January 6, 1978, the site has been registered with the CNIL (Commission Nationale Informatique et Libertés) under number 2039445.

All the information contained in your Account is used only in the context of your commercial relationship with www.arseneetlespipelettes.com. This information is never shared with third parties or resold. Finally, your banking information is never in our possession. Transactions are processed entirely by Paypal or by our partner CIC's secure payment module. The site uses cookies, which the user is informed of when he/she arrives on the site. These cookies record information about the user's browsing on the site. These cookies are installed only after acceptance by the user, and continued browsing of the site constitutes acceptance. Users may prevent the use of cookies by adjusting their browser settings, bearing in mind that access to certain services may require prior acceptance of cookies by the user.

7. Contact Arsène et les pipelettes

We remind you that various contact tools are available to you to express your customer experience.
All exchanges are confidential and will be handled by Arsène et les pipelettes, who will either reply to you or forward your request to the appropriate contact. Although we will do our best to respond to your requests, we are not obliged to answer them or to give a response time.

- By e-mail: [email protected]

- By online chat: www.arseneetlespipelettes.com

- On our social networks Instagram and Facebook

- By post:
28 rue Aristide Bourousse
64500 Ciboure