Shipping information

Free shipping?

Yes, it is offered for purchases above 80€ in Metropolitan France, 150€ in countries from the European union, and 300€ in the rest of the world. If you want to order and to be delivered in one of our boutiques, you can do it for free, too, no matter the amount of purchases!

Two ways of shipping

We deliver our packages via DHL, which takes, in average, 4 days (in some cases, if we have to get some of your items from on of our boutique, the shipping delay might be longer, up to 9 days maximum). You can also choose the option of being delivered for free, without a minimum amount of purchases, in one of our boutiques in France and in Spain: Paris, Neuilly, Toulouse, Bayonne, Bordeaux, Saint Jean de Luz, Nates, Lille, Hossegor and San Sebastian (see our boutiques). In this case, each order made on Monday will normally be available on Wednesday in the chosen boutique. You will receive an email when your package is available in the boutique.

A high grade packaging

Each purchase ordered on our website is carefully packaged in tissue paper, and then put into an exclusive tissue bag, ideal for a gift*. You can add a personal message to this order, that will be printed and put into the bag.
*except purchases made during sales time, private sales, and discontinued items.

If you are not completely satisfied…

RETURNS

If you are not completely satisfied with a purchase or gift for any reason, you have 15 days to communicate us that you want to return an item and exchange it. You are responsible for return shipping fees, but if you want to exchange an item, you will get a new one for free. Please go to the “Questions?” link present on each product description or in the terms and conditions to get more information.


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